HANGERS AS SERVICE INDICATOR


There are some indicators how to measure service. For Pizza delivery its about the time it takes. So what do we use for bicycle brands. The best question is "Have you got a replacement hanger for the rear derailler?" Use the following as a yardstick:

a) Does'nt know what a hanger is - Don't touch it
b) Promises to order one, but it never arrives - Consider changing brands
c) Has a hanger in stock - Buy that bike!

I am afraid Specialized South Africa is starting to fall in Category B. I know Specialized USA does not have that problem, but, somehow Specialized South Africa is just not with it. In preparation for the Cape Epic, I ordered a derailler hanger through Action Cycles in Port Elizabeth in December 2009. Guess what, according to the owner, Specialized South Africa are simply not delivering. Its now end of February, and I am running the risk of competing in the worlds biggest stage race without a replacement hanger. Now should I buy a new bike or should I perhaps try mail order with the USA or somewhere else? HEEEELP!!!

My Cape Epic Partner

In September 2009, I put out a few tongue in cheek posts trying to use the Cape Epic to entice Specialized into a spot on to Stumpjumper Trail Crew. Offering a chance to ride the Cape Epic was not enough for getting people such as Mike Sinyard, Ned Overend and a host of others into supporting the bid. Well tough - they missed out, and a local Specialized rider, Mike, is joining me on the Cape Epic. His a fantastic partner to have as he completed the Epic in 2009 and is a great all round athlete. I am going to battle to stay with him on the Epic and I feel very privileged being able to ride with someone I know and whose a genuine all round good guy!

I will be switching posts to a new website which focuses commuting and how its going to help in a race such as the Cape Epic.